Legal Metrology for aggregator platforms, such as Urban Company, is all about following the right packaging and labelling rules when selling or delivering products to customers. Many platforms offer services like a salon, cleaning, or repair, but they also provide pre-packaged items like beauty products that should follow legal metrology rules to make sure details like price, quantity, expiry, and manufacturer are printed clearly. This will help to build trust among and keep the business legally safe.
What is Legal Metrology For Aggregators Platforms Like Urban Company?
Legal Metrology for aggregator platforms like Urban Company means following the legal packaging and labelling rules when they sell or deliver pre-packaged goods. If the platform supplies items like facial kits, oils, or tools in sealed packaging, whether imported or repackaged, then they should follow the Legal Metrology Packaged Commodities Rules, 2011. This also includes printing a clear label with MRP, net quantity, manufacturer/importer details, expiry date, and more. If the aggregator imports or markets such products, they should also get an LMPC certificate.
Why is Legal Metrology For Aggregator Platforms Important?
Legal metrology compliance is very important for aggregator platforms like Urban Company because they act as a bridge between service providers and customers, and often supply or supply or sell pre-packaged goods like beauty kits, wellness products, or repair tools.
- Builds Customer Trust – When product packaging clearly displays information such as MRP, quantity, expiry date, and manufacturer/importer details, it makes the buyer feel confident and informed.
- Ensures Fair Trade – Legal Metrology rules prevent underweight or mislabelled products from being sold. If an aggregator is delivering pre-packed items, the right labels ensure fair pricing and accurate measurement, avoiding consumer deception.
- Prevents Legal Penalties – If an aggregator fails to comply, they can face heavy fines, product seizure, or legal action under the Legal Metrology Act, 2009. For example, not having an LMPC certificate for imported kits or selling unlabeled packages may lead to enforcement
- Required for Business Continuity – For aggregators platforms, especially those selling or delivering products, being legally compliant is not optional. Non-compliance can lead to the delisting of products
- Needed for LMPC Certificate & Expansion – If the platform is importing pre-packed products, it should obtain an LMPC importer certificate under the Legal Metrology Packaged Commodities Rules, 2011. Without this, importing or marketing is considered illegal.
Which Services Offered by Aggregator Platforms Fall Under Legal Metrology Rules?
Legal Metrology for Urban Company, Housejoy, Justdial, or Sulekha offer numerous services, but not all of them fall under legal metrology rules. Only those services that involve the sale or delivery of pre-packaged goods are covered under the Legal Metrology Rules, 2011.
Sale or Delivery of Pre-Packaged Goods – If the aggregator platform offers kits, tool sets, repair parts, wellness products, or food items that are pre-packaged and sealed before reaching the customer, then they must follow legal metrology rules.
Pure Services-Based Offering – Services where no product is delivered:
- Home Cleaning
- Massage or yoga sessions
- Plumbing or carpentry services
Product Bundles or Add-ons – If the platform includes pre-packaged parts or accessories with the service
Do Aggregator Platforms like Urban Company Need LMPC Registration Under Legal Metrology?
Yes, aggregator platforms like Urban Company need LMPC registration only if they are involved in importing or selling pre-packaged goods.
- If an urban company imports beauty kits, spa kits, and tool kits that are pre-packaged, then they are legally considered importers, and LMPC registration is mandatory
- If they create and sell their own branded kits for use by service providers, they are considered packers, and again, LMPC registration is required.
Are Digital Services Also Covered Under Legal Metrology For Aggregator Platforms?
Yes, some digital services offered by platforms can be covered under the Legal Metrology Act, but only when measurable elements like weight, length, volume, or number are involved in pricing or delivery.
The Legal Metrology Act, 2009, applies to:
- Physical goods or services are sold based on measurable units like weight, length, volume, or count.
- The accuracy of weights and measures, and ensuring consumers are not cheated when buying goods or services.
Do Aggregator Platforms Need To Display Manufacturer Details as Per Legal Metrology Rules?
Yes, Legal Metrology for aggregator platforms should display the manufacturer or packers/importer details as per the Legal Metrology Rules 2011, when they list pre-packer products for sale on their platforms.
How To Apply for Legal Metrology Registration For Aggregator Platforms Like Urban Company?
Here we have mentioned the process to apply for legal metrology registration for aggregator platforms like Urban Company:
Identify your Business Role
- Are you an e-commerce aggregator listing third-party products
- Do you also sell or repack any items under your own brand
- Are you involved in importing pre-packaged goods
Prepare Required Documents
- You can check the documents list mentioned in the next answer
Submit the Application
- Visit the Legal Metrology Department of your respective or union territory
- Some states allow online application submission
- Duly filled LMPC registration form
- All supporting documents
- Prescribed Government fee
Department Verification
- A legal metrology officer will examine your documents and, if required, may inspect your warehouse or office, and your digital listings for label compliance
Issuance of Registration Certificate
- In the end, if you get verified, you will get your legal metrology registration certificate
What Documents Are Required for Legal Metrology Compliance For aggregator platforms?
Please check the documents list required for legal metrology compliance for aggregator platforms:
- Business Registration Certificate
- PAN Card of the Company
- Address Proof of Business Premises
- Identity Proof of Authorized Signatory
- Authorization Letter or Board Resolution
- List of Pre-packaged Commodities
- Product Label Samples
- Website screenshot of Product Listings
- Declaration Letter
- FSSAI License
- Import Export Code
- Cancelled Cheque or Bank Statement
- Photograph of Business Premises
- Annexure/Index of Documents
- OEM Agreements
- Distributors or Vendors Agreements
- GST Invoices
Common Challenges Faced By Aggregator Platforms
Check the table to know the common challenges faced by aggregator platforms:
| S.No. | Challenges | Simplified Description |
|---|---|---|
| 1. | Unclear Legal Role | Platforms often don’t know if they’re considered sellers under legal metrology, leading to unintentional violations |
| 2. | Incomplete Product Info | Product listings may miss mandatory details like MRP, manufacturer, name, or net quantity |
| 3. | Non-Compliant Vendors | Partner vendors may not follow packaging or labeling rules, and platforms get held responsible |
| 4. | Improper Service Declarations | Services sold by unit are not always properly declared, causing the rules to be responsible. |
| 5. | Vendor Oversight Issues | With many sellers, it’s hard to track who is following compliance rules and who isn’t |
| 6. | State-Wise Rule Confusion | Legal metrology rules differ across states, creating confusion for PAN India platforms |
| 7. | Delays in LMPC Registration | Many platforms don’t apply on time for LMPC when required, leading to import or sales issues |
| 8. | Lack of Response Setup | Most platforms aren’t prepared to handle legal notices or inspections quickly |
Why Choose ELT Corporate for Legal Metrology Compliance For Aggregators Platforms?
If you’re an aggregator platform like Urban Company, legal metrology compliance is not an ordinary option. ELT Corporate is a reliable regulatory consultancy that helps you stay compliant without stress or delays.
- Trusted by 2500+ clients across India
- End-to-End Legal Metrology Support
- Expertise in Aggegator platforms compliance
- Fast and hassle-free LMPC registration
- Dedicated consultants for personalized guidance
- PAN India services and timely updates
Call on 9899997002 for any query or email at info@legalmetrologyindia.com.
Do Aggregator Platforms Like Urban Company Require Following Legal Metrology Rules?
Yes, aggregator platforms should follow legal metrology rules when listing any kind of pre-packaged goods or services.
Who is Responsible for Legal Metrology Compliance Seller or the Aggregator Platforms?
Certainly, both are responsible; the seller should follow the labeling norms, while the aggregator should ensure that only compliant products or services are listed.
