Public Grievances, Redressal, Time Limits Under Legal Metrology
Public grievances and their redressal methods and time limits for different types of work relating to traders or consumers under Legal Metrology have been explained in the table given below: Sr. no. Item of work Time limit Concerned Department 1. Issue of registration, Certificate, renewal of user of weights and measures, and certificate Within seven days of submitting applications or on the due date whichever is later Jurisdictional Assistant Comptroller/ Inspector Legal Metrology 2. Renewal of licence or packer, dealer and manufacturer Within 30 days of submission of the application Comptroller of Legal Metrology 3. Verification or re-verification and stamping of weights and measures etc Next day of production of weights or measures for weighing and measuring instruments, three days of its production Jurisdictional Assistant Comptroller/ Inspector of Legal Metrology 4. Issue of registration certificate of the manufacturer, Packer of pre packaged commodities Within 30 days of application Assistant controller, Central Laboratory/ packaged commodities of Legal Metrology. 5. Issue of fresh licence for Repairer, manufacturer, and dealer of the commodity Within 30 days of submissions of applications Comptroller of Legal Metrology 6. Test of net contents checking at Manufacturer, Packers premises in case of errors beyond maximum permissible error Immediately after completion of the first Test if prescribed fee is paid Jurisdictional assistant controller/ inspector legal metrology 7. Changes to be incorporated in registration of manufacturer/ Packerof pre packaged commodities Within 15 days of submissions of application Comptroller of Legal Metrology 8. Action on complaint for violation of provision of weights and measures laws Within 20 days of filing the complaint Comptroller Legal Metrology through respective jurisdictional assistant controller/ inspector 9. Alteration/ changes to be made in the licences of repairer, manufacturer, and dealer of weights and measures Within 15 days of submissions of applications Comptroller of Legal Metrology 10. Registration of shorter address of manufacturer or Packer of commodity in package forms Within 30 days of applications Comptroller Legal Metrology 11. Issue of duplicate licence copy to repair manufacturer and dealer of weights and measures Within 15 days of application Comptroller of Legal Metrology Violations that affect the Consumer Interest under Legal Metrology Any person who can be a manufacturer, repairer, dealer, or packer of the commodity who does not comply with the rules and regulations of legal metrology is heading towards violation of the law in force. Various violations can be done or committed by a person if he does the followings: What should not be done to violate the Legal Metrology Rules? Appeal of the citizens or consumers









